Look Anywhere but the Credit Card Departments. - Credit Ops Underwriter J.P. Morgan Employee Review

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

I loved working at Chase in Home Equity and First Mortgage. Decent pay, decent managers that were supportive.

Cons

The business credit card department is an absolute nightmare - avoid! We got moved around due to housing market changes. Understandable but they also made it seem like it was going to be the best thing that could happen to us. Told us we wouldn’t be answering calls and then it was full blown call center. It was the literal worst. Most unorganized, unsupportive, dumpster fire of a department.

Explore other reviews about J.P. Morgan

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great employer, good benefits, good people

Cons

No real cons to the job.

3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

1. One of the best banks, heavy on tech and AI, that makes my life simple 2. Bonus is consistent every year 3. The company is highly social and multicultural. 4. A lot of training program to upskill and develop.

Cons

1. A lot of administrative items to take care of, a significant portion is spent on meetings, meetings are called to establish an agenda for next meetings, and so on. 2. Layoffs, all year round- sometimes significant, while in the middle of delivery. If your manager is off-site/ another city/country, you are more likely to be impacted. 3. Departments may have skewed gender or racial ratios. It is best to stay away to avoid discrimination (to be fair, this has less to do with culture and more to do with who the head of the department is).

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