Organization establishing itself as industry leader - Underwriting Manager Kaiser Permanente Employee Review

5.0
18 Oct 2008
Recommend
CEO approval
Business outlook

Pros

The leadership of the Kaiser Foundation Health Plan is aggressively working towards advancing the reputation of the overall organization. KP's unique organizational structure has proven to be an effective solution in providing cost efficient healthcare in the long history and evolution of the industry. The organization is in an active phase of reinventing itself in all aspects by stimulating creativity and the freedom to "think outside of the box". The opportunities are significant to leverage KP's strengthes in the market place, thrusting it as a forerunner in the race to solve the nation's healthcare problems. Evidence of the continued evolution of KP's Health Plan proves that it is right on target with the rest of the organization to awaken the industry, the public and even the government as being an effective solution in today's healthcare crisis.

Cons

Change in culture needs to continue embracing new, fresh perspectives and not get so bogged down with historical ways of doing business. New blood continues to be infused throughout the organization with positive results surfacing everyday. Resistance to change is diminishing. New leadership is infusing a mindset towards openness and creativity. However, "politicing" still continues to damper forward progress in the reengineering process of a new culture. Slow but sure evidence is pointing to the rewards of testing new ideas both tactical and strategical. The well established organization is very large and it will take time for the changes in culture to permiate across all discipline boundaries.

Explore other reviews about Kaiser Permanente

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and supportive team.

Cons

Slow to change and adapt new technologies.

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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