Contractors Beware at Kaiser IT Pleasanton - Business Analyst Kaiser Permanente Employee Review

1.0
6 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Kaiser medical are doing amazing things. I believe that upper management are visionaries tha have plans to greatly improve the lives of its subscribers.

Cons

Kaiser IT in Pleasanton is another story, They put 5-7 contractors in a single room, and can fit 2-3 in a closet (literally an IT closet).There is no airflow and hard to work with so much noise and distractions, Yet you are given unrealistic goals and never communicated to. Basically the ITAM program manager works full time on the East coast so you rarely see her, Worse is that she will post a job that says 6 months or 1 year and will often not honor it. This is because of poor planning and strategic direction. The Program manger relies on a few people who have their own selfish intentions to "create issues" and doesn't listen to the operational team. Worse I have seen her put down the operational team in many meetings. So often people on the project team have to feel like they have to "save" the operational team and the operational team hates that these project people come in and ask the same questions over and over. The strategy changes on a weekly basis. It's confusing and not pleasant. Projects close, open and morph about and reasons are rarely communicated to all. They have no problem humiliating contractors, making you work over 8 hours but telling you "no one EVER claims over 8 hours a day", putting you in a dark dingy place then cutting your contract early.

Explore other reviews about Kaiser Permanente

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and supportive team.

Cons

Slow to change and adapt new technologies.

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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