HORRIBLE HORRIBLE PLACE TO WORK, STAY AWAY FROM THIS EMPLOYER... - IT Technician Kaiser Permanente Employee Review

1.0
30 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Nothing I could ever think of.

Cons

Couple of years ago I used to work at Kaiser in their DCSS group as a contractor. It was one of the worst group to work for because of the terrible leadership team. The leadership team consisted of 3 people who were all from the same place in India (TamilNadu). The worst part was that they used to speak in their language (Tamil) in front of non-Tamil speaking people. There goes professionalism out of the door. They would address you as if you were a dog and talk to you as if you are a cheap laborer. DISGUSTING. I even heard one of the 3 people mention that he wants to make DCSS a mini TamilNadu. This was height of unprofessionalism. I was shocked when I heard that statement. They will hire you promising that you will be working on cutting edge technologies but a few days into the job they will pressurize you in doing some pathetic work. If you try to complain about the work then you will be blacklisted and the only option you would have would be to leave Kaiser. PATHETIC PEOPLE PATHETIC PLACE. They will spend millions (yes millions) of Kaiser funds in doing some pathetic work and again some more millions in fixing the mess they created in the first place. Looks like there is no accountability here. If you happen to be from the same place in India (TamilNadu) with mediocre skills then you will be treated like an Emperor. I know one person who was on vacation all the time and when he came back from vacation, GUESS WHAT, he was promoted to a team lead position. Why, because he was from TAMILNADU. I read somewhere that "Kaiser was one of the best places to work in IT". What a joke!!!. Complete BS. This has to be one of the worst places. Seriously folks, PLEASE STAY AWAY FROM Kaiser. Take your good talent some where else. Horrible Horrible people and experience. While working there I always used to feel as someone is plotting a game plan against you. It was a very chaotic environment. One day you will be working on a particular project and the next day the priority will suddenly change without any explanation and you will be working on a totally different project. Extremely De-motivating experience. HR, please wake up and take some action. This is happening right under your nose and you have no clue. Please fire the top leadership. I worked there less than 1 year and I was much happier on my last day with them than on the first day when I joined them. Leadership, please resign.

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5.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Excellent benefits Management cares about each employee Work life balance

Cons

Little room for growth- given to those who have a family member working in high levels within company

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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