I wouldn't do it again, knowing now what I didn't know then - Clinician Kaiser Permanente Employee Review

3.0
4 Nov 2013
Recommend
CEO approval
Business outlook

Pros

I thought it was good at first, as pay was good. I had a couple of really excellent supervisors. (I worked there 10 years). I believed in the idea of preventive care and education available, and thought that quality could be achieved. There are some really great people, working under really tough circumstances.

Cons

Some of the worst management I've experienced in over 30 years of work! I also feel like they spend more on marketing than on patient care, and corners are always cut. The marketing is like a monster, and not even accurate. It's very management and administratively TOP-Heavy! The politics are insane and too much power is in the hands of the wrong people. Partners do pretty well, but are often overworked. There seems to be some shady stuff going on, and a lot of lip service, but the experience isn't what it seems. Crummy managers get promoted as long as they butter up those above them. Needs more emphasis on patient care and less on numbers and faulty information. Not enough transparency. Some of the unions are too involved in what doesn't matter, and not involved enough in what does. It's hard to main pride and respect when one sees hypocrisy and two-faced behaviors.

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5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Learned a lot, coworkers nice

Cons

N/a no cons in my experience

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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