Kaiser Primary Care Physician - Primary Care Physician Kaiser Permanente Employee Review

4.0
4 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Pay and benefits excellent medical record system regular hours Located in major metro areas if you are a city type Paid sick leave a real boon for those with kids or elderly parents Liberal corporate values (Obama certified) Many very dedicated employees who work at Kaiser because of the corporate values A very female work environment - majority of primary care physicians female-and much of the upper management (great if you are a female) A very hyphenated environment e.g. many of the employees are x-Americans (fill in the x with your favorite group i.e. Chinese, African, Philippine and dare I say it: female-American) Great if you are a x-American.

Cons

Level of work surveillance high (everything you do is on a computer and every 5th patient is sent a questionnaire regarding their experience) A very female work environment - majority of primary care physicians female-and much of the upper management (great if you are a female) A very hyphenated environment e.g. many of the employees are x-Americans (fill in the x with your favorite group i.e. Chinese, African, Philippine and dare I say it: female-American) These tend to affiliate with one another although some like the Phillipino's and Vietnamese are very accepting of outsiders. If you are just a plain vanilla- raised in America of polyglot European extraction lacking an extra x chromosome you can end up feeling like you lack a certain type of cultural/gender mojo. New hires tend to get taken advantage of (i.e. have extra work surreptitiously pawned off on them) because it takes years to become aware of all the little arcane scheduling rules etc and also years to realize that at Kaiser saying no to something you don't want to do is usually ok if you are otherwise a valued employee. Many physicians are hired into the management ranks (mostly xx chromosomes with kids who enjoy the flexibility there admin hours provide) and in general physicians make very poor and expensive managers (i.e. society paid usually hundreds of thousands of dollars to educate someone to be a physician and then they end up doing vacation schedules) because they tend to be both competitive and defensive; not by nature but by way of the acculturation process by which one becomes a practicing physician. Ancillary staff is all unionized and that is a very different environment then most physicians practice in. The typical status hierarchies are upended. As a physician at Kaiser you can be fired but once past the probation period a union employee has to do something like steal from the company before they can be let go; being unable or unwilling to do your job is not enough. If you are a low status specialty (primary care) then you almost certainly will have one of these employees foisted on your department because the surgeons don't have to put up with it. You will have to bow and scrape to these incompetents because to do otherwise is suicide-remember they can be written up for being on their cell phone constantly but they can't be fired. So you will find yourself saying things like gosh I can see your busy (medical assistant on cell phone) but I was wondering if you could do x for Mrs. Y. Primary care has devolved into managing cholesterol levels and hemoglobin A1Cs and other health maintenance tests because Kaiser is very intent on having the best HEDIS scores. This emphasis tends to attenuate other general practice medical skills like lancing a boil (often referred to surgery) or examining a knee (immediate referral to ortho).

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5.0
3 June 2026
Recommend
CEO approval
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Pros

Learned a lot, coworkers nice

Cons

N/a no cons in my experience

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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