It's not worth it. - Sales Assistant Lovisa Employee Review

2.0
11 June 2025
Recommend
CEO approval
Business outlook

Pros

Tasks are mostly easy, not too complicated to learn (except piercing).

Cons

Worked there for 1.5 years. It was my first part-time job and my store manager was amazing. She was really nice and understanding. But the upper management was just horrible. The store managers really had to tank a lot of the bs from upper management and they are expected to do a ridiculous amount of work. In turn, part-timers are also often to do crazy amount of work for the pay that we are receiving. $9 - $10 per hour is very little when you have to manage the store on your own (sometimes even on weekends), attend to customers, attend to piercings, and upsell earrings (because they track all these things and you are expected to upsell these specific earrings even though we don't receive commission for it or for piercings). If you are expected to do closing and opening on your own, track sales and all also just deal with horrible management for this kind of pay is a lot honestly. You are not allowed to sit if at all even if there are no customers and you work long hours, there are no backrooms for you to take a quick break as well. So its common to be stuck standing for 3 to 4 hours straight. If you are looking for a quick part-time job to just kill some time its not bad, but there are other retail places that has better pay with a much more better workflow for their part-timers.

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Lovisa Response
11mo
We are sorry to hear that you didnt enjoy your time while working with us. We value your thoughts and encourage you to get in touch with the local HR Team to discuss your feedback further should you like to do so.

Explore other reviews about Lovisa

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Revamped Training, Easy to obtain bonuses.

Cons

None at this time that I can think of

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Lovisa Response
5mo
Thank you for taking the time to share your review. It is a pleasure having you part of the team and we appreciate your feedback.
1.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount is 50% off of full priced jewelry only, not sale items or piercings. • They will hire anyone who doesn’t ghost an interview. •You’ll learn to overcome management who treat you as a number and not a human

Cons

•Relentless, unrealistic sales expectations with zero grace. You don’t even get insight on how the goals are helping the future of the company. •Chronic understaffing while still being held to aggressive targets. You will be expected to work by yourself for 12+ hours if an employee doesn’t show up. • Minimal training, yet full accountability from day one. Click through modules that you are pressured to get through within your first week. •Constant micromanagement and metric obsession. Always contacted outside of working hours. •Burnout is normalized. No support or high quality candidates apply. Always told to recruit while only offering to pay talent $16-18 an hour at most for key holders. •High turnover is not accidental — it’s the culture. You’re expected to pierce ears and never get truly certified and rewarded for your expertise. •Little appreciation, recognition, or meaningful support from upper management. When you get sick they expect you to still work, won’t allow you to utilize your legally earned sick days without contacting you.

1
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Lovisa Response
3mo
Thank you for sharing your review. We appreciate you taking the time to do so and value your feedback.
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