Lovisa Reviews | Glassdoor.com.au

Lovisa Reviews

Updated 14 Jul 2019

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Found 323 reviews

1.9
StarStarStarStarStar
Rating TrendsRating Trends
15%
Recommend to a Friend
23%
Approve of CEO
Lovisa CEO Shane Fallscheer
Shane Fallscheer
171 Ratings
Pros
  • "Another thing that is good is the 50% discount on all of their products(in 55 reviews)

  • "70% staff discount - only once a month(in 45 reviews)

Cons
  • "They push ou to sell add ons like crazy(in 57 reviews)

  • "Poor communication from store support and regional managers(in 56 reviews)

More Pros and Cons
  1. "Sales assistant - christmas casual"

    StarStarStarStarStar
      Current Employee - Christmas Casual 

      I have been working at Lovisa part-time

      Pros

      They teach you everything from zero The manager and the regional manager were the sweetest They understand that a person do mistakes and they encourage you to be better If you do well you get a part time job offer

      Cons

      no cons, the whole experience is very nice

      Lovisa2019-04-12
    • Helpful (2)

      "Not worth the headache"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Sales in Melbourne
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Lovisa part-time for more than a year

      Pros

      * The 50% off staff discount * The girls you met and work with are fun

      Cons

      * Regionals/Managers expect you to prioritise work over other commitments * No point putting in your availabilities as they are often ignored, you will be finding yourself rostered on days you can not work * Unlike other companies where managers help you find covers, Lovisa managers won’t. If you can’t find anyone to cover your shift you are expected to work * Regionals/Managers will most likely have a favourite...

      Show More

      Advice to Management

      Please show more consideration for your staff.

      Lovisa2019-07-02
    • Helpful (1)

      "Its just a really bad place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Store Manager in Brisbane
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I have been working at Lovisa full-time for more than a year

      Pros

      * staff discounts * paychecks * opportunities to progress

      Cons

      * underpaid & overworked * lots of stress * bad people to work with * atrocious workplace - no morale and no culture * bad managers

      Advice to Management

      You get what you give

      Lovisa2019-06-29
    • Helpful (1)

      "Stressful"

      StarStarStarStarStar
        Former Employee - Assistant Manager 

        I worked at Lovisa full-time for more than 3 years

        Pros

        Fast paced environment made shifts go by quickly

        Cons

        No matter how hard you work regional managers will be upset about something or someone

        Lovisa2019-06-19
      • Helpful (1)

        "An average experience"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Retail Operations Specialist in Melbourne
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I have been working at Lovisa full-time

        Pros

        Discounts Room to grow and develop Promoted quickly if u r the right person

        Cons

        Harsh reatment of staff No work life balance Staff are all humiliated, demoralised and lack self esteem after their horrible treatment Huge workload and cut throat mentality Low morale

        Lovisa2019-06-16
      • "Wouldn't recommend"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Store Manager 
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at Lovisa full-time

        Pros

        - Discounted jewellery - Nice jewellery and stores - Mostly nice team members (which is standard, not everyone is going to be nice) - good as a first job as will hire casuals with zero experience, but only if you're young (I know that's discriminatory, but that's the truth) - can use the experience gained in this job to then get a better job

        Cons

        - Expect you to work for free (as in you don't get paid to open or close, for training or for team meetings) - expected to mop floors after close, using water from bathroom as stores have no taps and not get paid for doing it - you're expected to pay for items for store out of own pocket instead of petty cash - toxic work environment - they cross the line from being assertive in getting sales results into bullying...

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        Advice to Management

        Treat your employees with respect and you won't have so many leave. You'll also get better sales results from happy employees.

        Lovisa2019-07-14
      • "Broken Spirits and Crushed Dreams"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Buyer in Melbourne
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I have been working at Lovisa full-time for more than a year

        Pros

        Hard work culture toughens you up and builds you a hard shell Staff discounts which are generous When new roles are avaliable they look to promote from within

        Cons

        Senior management that are unqualified to be making decisions and managing people. Clueless how to manage people, unable to mentor and develop staff. Manage by instilling fear and terror throughout the workplace. Some managers will lie and blame other teams and their own teams to protect their own reputations. HR are strictly a hire and fire department. Made up of promoted store girls, they are not qualified either....

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        Lovisa2019-07-13
      • Helpful (1)

        "No one stays"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Assistant Store Manager in Sydney
        Doesn't Recommend
        Positive Outlook
        Approves of CEO

        I have been working at Lovisa full-time for more than a year

        Pros

        - Good discount -Good regional manager (depending on who you get - Get to be surrounded by jewellery learn skills on how to handle pressure and negativity

        Cons

        -Rude managers, will push you and pressurise you every 10 mins. will notice every action and will constantyl point out mistakes. Crazy expectations with low wages. Not even one girl stays for long. Rude customers. It's not a styling role rather a saleswomen role where you have to convince customers

        Advice to Management

        Please coach managers to not treat team members like their servants. and lessen the pressure you give to team members.

        Lovisa2019-06-07
      • "Lovisa Stylist Part Time"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Stylist in Adelaide
        Recommends
        Neutral Outlook
        No Opinion of CEO

        I have been working at Lovisa part-time for more than a year

        Pros

        Good discount Amazing team of girls to work with

        Cons

        Bad pay Expectations are high especially with reaching budget and other KPIs

        Advice to Management

        Be more understanding of time management

        Lovisa2019-06-04
      • Helpful (1)

        "Fast paced sales driven"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Store Manager 
        Recommends

        I have been working at Lovisa full-time for more than 3 years

        Pros

        Amazing culture to be a part of Great product discount

        Cons

        Late night with backs every couple of weeks Not many staff hours on a normal week alone for hours at a time

        Lovisa2019-05-29
      Found 323 reviews