Pros
Excellent sales training (MAGIC) that can be used for any job involving customer service Stores are now using MySchedulePlus which gives flexibility. You can pickup, swap, giveaway assigned shifts all between employees without manager approval. Good register training, but most occurs through coworkers 20% employee discount increases to 30% for select sale days, plus allows use of coupons
Cons
Too focused on sales goals, credit card applications, and employee scorecards. Low wages compared to skills expected, pay increases never more than $0.25. Sales goals encourage competition between employees with the customer in the middle. Almost no advancement opportunity except for "promotion" to full time or commissioned associate. No commission except for select departments; commissioned departments have low commission 1% or less. Some commissioned departments have monthly draw where employee technically owes Macy's money before they can accumulate commission.
