ok job - Back of the House Team Member Macy's Employee Review

3.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

pay on time all the time

Cons

let go after catching covid at work and needing one more week to recover.

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Macy's Response
4mo
Thank you for taking the time to share your honest feedback. If you’re open to it and would like to discuss this further, please send us a private message on Facebook at https://www.facebook.com/Macys/ or on Instagram at https://www.instagram.com/macys/. Make sure to include your name, phone number, email address, and store location, so we can connect with you directly.

Explore other reviews about Macy's

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great company. It offer great benefits and it’s very flexible.

Cons

There are no cons. The job is what you make of it . The people are friendly.

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Macy's Response
2d
We're so delighted to hear that you enjoy working with us a Customer Service Representative. Thank you for sharing that the benefits and flexibility is the perfect fit for you.
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
2w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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