Process for the sake of process - very set in their ways. - Senior Project Manager Macy's Employee Review

1.0
6 June 2013
Recommend
CEO approval
Business outlook

Pros

Great work-life balance. Low expectation of performance. You will be measured against people who have only worked at MST and they are not exactly setting the tech world on fire. Good vision and brilliant CEO

Cons

My management proved a willingness to lie instead of admitting to making a mistake. Very petty people. Many of your resources will be looking for a quiet cube to retire in. The process is all important and the only justification you will hear for it is audit purposes. Management and Leadership You will spend an enormous amount of time copying and pasting because they have massive duplication in their process with little or no automation. Top level leadership is insulated from the nut house that is the systems group. C-Level leadership should go to John's Creek and clean house.

Explore other reviews about Macy's

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

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Macy's Response
5d
Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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