Not bad! - Sales Associate Macy's Employee Review

4.0
20 Aug 2009
Recommend
CEO approval
Business outlook

Pros

Macy's gives great employee discounts, including days where black clothes (required for work there) were given huge discounts. Some days each month Macy's cardholders get extra discounts if they use their Macy's cards- so employees can get that discount on top of the employee discount. Employees who get good reviews from customers are recognized. They give store credit or cash for signing customers up for the Macy's credit card.

Cons

Work schedules were changed last minute without mentioning it. My last week working there, I was scheduled to work only a few hours. I printed out my schedule and felt satisfied, but the day before my last scheduled day, they changed my schedule from a few hours (~5) to 25 hours! Not what I wanted... They set goals for each employee for selling credit cards- want employees to be pushy. Needed employees to cover different departments at a moments notice. This wasn't too bad, but if you haven't had any training in that department customers can tell an become frustrated.

Explore other reviews about Macy's

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

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Macy's Response
4d
Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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