Not a very wonderful place to work - Sales Associate Macy's Employee Review

2.0
24 Oct 2009
Recommend
CEO approval
Business outlook

Pros

A few friendly people here and there. Able to pick own hours if there was any available for that week.

Cons

Some rude employees, a lot of employees were very non friendly to me on my first day. Scheduling conflicts, kept changing hours without even letting you know. You get to pick your own hours if you work in all departments but you had to get online at six in the morning to view the hours available for that week but most times when I got on to pick my hours, therer was hardly any left because everyone else took them all leaving me sometimes with only 10 hours a week and I was supposed to be full time! I didn't like how that work. If other people picked all the hours, then tough luck you don't get to work unless something comes up. Then peoples hours kept getting changed or they would give my hours to someone else and not even tell you. You have to somehow found out yourself. Way too pushy with credit applications. I don't like forcing people to get a credit card which is pretty much what you have to do. A lot of people didn'y want more credit cards and I can understand why with the economy but if you don't keep bugging people you get in trouble. I got let go just because I didn't reach my credit goal during my probation even though my sales were higher than a lot of people. My family and I did not think that was fair at all.

Explore other reviews about Macy's

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Sales experience Great managers Easy to learn job

Cons

Holiday season busy days not many cons

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Macy's Response
4mo
Thank you for giving us your honest feedback. We appreciate you taking the time to share this with us!
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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