Work/life balance is completely nonexistent, people are not cared for - Store Management Executive Development Program Macy's Employee Review

2.0
12 Feb 2021
Recommend
CEO approval
Business outlook

Pros

I am grateful for the overall leadership experience, and I made some great life-long mentors that have played a big part in my development. The pay is good and when you're hourly you can make overtime (and you WILL be working overtime!). I got to do a little traveling for EDP Development Days and got a very well-rounded experience with running a retail store.

Cons

As an employee you are viewed as just another number, and individual employees are not valued. Colleagues are pushed to the brim, causing high turnover, and as leaders we were expected to coach in an inhumane way. The whole "coaching them out" method is their favorite, so if they don't like you they give you a ridiculous amount of work and are never happy with what you give back. I saw this happen to coworkers way too many times to count. Hard work and success is rewarded with more work... they completely burn you out. It really shows how much the company is struggling and the CEO and board members would rather get their paychecks than make their employees a priority. On top of that I was a COVID layoff, and all I got was an automated message thanking me for my hard work (I averaged 60 hours a week btw...). Then they started hiring more EDP's right away, and still did the fireworks and the Thanksgiving Day Parade?? I loved seeing my salary being put to good use...

Explore other reviews about Macy's

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

avatar
Macy's Response
4d
Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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