Macy's Review - Account Manager Macy's Employee Review

3.0
21 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Higher than average salary for position/title. Laid back working environment, I quickly moved up the ranks. The un-corporate vibe of the office. If you are favored, then there is plenty chance for advancement. . Career advancement is quick from entry level assistant buyer to associate buyer. After that point, advancement slows down. This is due to the fact that many of the buyers have worked there for decades and don't plan on leaving. Therefore there aren't as many buyer positions open. Macys actively recruits diversity, however they have a tough time attracting men. Macy's East is a very exciting place to work

Cons

Uneducated employees, TOO many politics! Employee morale was extremely low and the mojority of the staff were actively looking for other jobs. Favoritism is a huge issue at this company. Senior management is lazy and sits around cruising the internet all day while everyone else works. The company has been struggling to meet sales goals for some time, 9/11 gave them the excuse to lower expectations (which they still missed). They are currently in the process of "re-branding" all of their stores to Macy's so soon there will be Lazurus-Macy's and then just Macy's. It is in an attempt to bring more shoppers in. They also tried, without much success, to make their stores more 'hip' like Abercrombie. With sales lagging they adopted the GE business model, which means that you will have to learn about six sigma, and how to pretend that you are saving money when you are losing it. Also, they are offshoring all development work leaving onshore "liasons" that will work with offshore personnel. The liasons will be here on visa's and supervised by the middle management that stays. Accepting a job here means looking for a new job in a couple of years.

Explore other reviews about Macy's

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly and reliable work conditions.

Cons

I have no cons. Enjoyed my time at Macys.

avatar
Macy's Response
2d
We're happy to hear that you enjoyed your time working with us at our Virginia Beach location. Thanks for sharing your positive feedback!
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
See reviews by: Helpful|Rating|Date|All