Flex team - Retail Support Associate Macy's Employee Review

1.0
7 July 2015
Recommend
CEO approval
Business outlook

Pros

All online scheduling. Most employees seem nice.

Cons

Pretty much every thing. I was hired and lasted about 3 weeks. I am not one to quit, by the way, I also am a pretty positive person and pretty easy going. I worked a total of 5 hours in 3 weeks of being hired. About 3 people called HR to complain about having no hours for 3 weeks at a time while I was in "training". Which training has nothing to do with anything, by the way. If you are assigned to be on the flex team, do not take the job. It's fine if you are looking for a side job, having maybe one shift per week, but not a real job. Also one of the HR people treated me like I was a complete idiot and I couldn't of possibly figured out how to work their employee website/remember what I had and had not completed for training. I'm not usually one to degrade people for any type of job they are doing but I really wanted to pull out that I am 13 credits away from having my BS in zoology and environmental biology, just to shut him up....But I didn't. I also knew nothing for my first day. No one told me where to come in or where/how to clock in. I didn't even know where I was going to work. I knew the loading dock/backroom but no one ever showed me where that was. I thought every thing would be in the packet they gave me but it was mostly what to wear/lunch breaks. Also when I went to quit, I had no idea who to call. I was never given a manager number or anything. I ended up just calling the store operator and she connected me to the right department. They acted like they get this all the time.....so they know they are terrible.... The 20% discount you can only use if you have a Macys card or get approved for one/ approved for a prepaid card. The pay is also terrible, around 9 bucks an hour, if you are lucky. There are no benefits. There are MUCH better retail companies out there. I gave Macy's the benefit of the doubt even though 90% of the reviews for part time/flex team were negative. They are well deserved negative comments.

Explore other reviews about Macy's

5.0
1 July 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers when I worked here.

Cons

Pay could be a little better.

avatar
Macy's Response
1d
Thanks so much for taking the time to share your honest thoughts about your time working with us.
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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