Will not recommend for anyone - FJ Retail Sales Associate Macy's Employee Review

1.0
21 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Employees work really hard for the little pay.

Cons

These people are dishonest to the core. They lie with such ease it's unbelievable. They don't know what integrity is. They pay minimum wage $15 to sales associate but also wants associates to do the job of a cleaner. Cleaners are paid $15. And if you work past your shift hours you are hit with negative reliatbility because it seems you are supposed to clean while dealing with customers. Home Depot pays highschoolers $17.00 per hour. Executive team is very unprofessional. You make an inquiry privately and they respond to you with their lies on the floor where you are supposed to attend to customers in thr store. They speak of flexible work schedules, thats a lie. You have no control over that flexibility. Your life pretty much belongs to Macy's. You are tossed around like a bouncing ball and have to check you schedule every day because they change it whenever they want with no consideration for work life balance. It shouldn't be that difficult to make a schedule for a week or two and keep it but I guess things are so unstable they can't keep employees. They give you hours and take it away from you just because you speak the truth. They retaliate against you. They give you the option to swap hours when you do, and someone accepts the swap, they take it away from you. They said they provided meals for staff so they won't have to leave the compound during the holiday busy hours and the evening shift got left overs in a mess on a tray. Who does that? They hire you in a commission based position but put you at the door to be a greeter. Imagine that. How are you going to make up your pay from minimum wage by standing at the door greeting customers who enter. Not fair at all. Customers are always upset because coupons can never be combined. How do they play with customers that way. Baited them with coupons to get them to the store and when they are purchasing can't use the coupons. They encourage a hostile work environment. They have no respect. I don't know how grown folks work there. Waste of time. It's BAD. Last option.

Explore other reviews about Macy's

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

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Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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