Good company but culture lacking - Engineer MuleSoft Employee Review

3.0
29 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Competitive salary, Good Healthcare, Stable company, Weekly catered lunches and snacks, Working with good people, Opportunities to further your education and skill set

Cons

Overly bureaucratic, Top down communication is seen as the most valuable, leadership can be dismissive of constructive criticism, Leadership micromanages, no work from home policy and if you have a legitimate reason to work from home you’ll get interrogated about it. The company is a little too worried about employees that seemingly want to take advantage of the system. There are too many meetings and the solution to every problem is yet another meeting. The culture is forced.

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MuleSoft Response
8y
I appreciate the candid feedback, and I’m sorry to see that you’re feeling this way about our culture and the team. I hear what you’re saying about some of these elements. We are always striving to be better and everything is open and on the table to change. I would love the opportunity to talk through your perspective in person so we can jointly address your concerns. There are a lot of people at MuleSoft who want to hear from you, including myself, because our job is to identify and fix issues, not just in our products and processes, but also in our culture. It’s a “get it done” culture, and we tell everyone in the hiring process that we don’t work from home because we believe that collaboration and getting things done together as a team is a big part of the experience. I personally believe that if you separate people, that spirit and bond gets lost over time and isn’t healthy for anybody. Everyone has personal situations that arise and we try to stay very flexible to accommodate needs as they arise. I would like to understand more about when and how you felt uncomfortable about needing to be away and I’d certainly like to resolve it directly. That’s not in line with the culture we strive for, so let’s fix it.

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Pros

Good benefits, smart people, cool events

Cons

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Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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