Pros
1. Unlimited sick leaves. 2. Great products and huge customer base. 3. Opportunities to switch internally but only at same level. 4. Job security to some extent and good place for people who just take life easy and want to get paid without putting in any extra efforts.
Cons
1. People do not grow here especially in support. Seen 90% of them working at same level for 10 - 15 years and neither does management care to give them growth. Absolutely stagnant. 2. No pay hikes whatsoever. This is in entire support organization EBS, Fusion, OCI etc. 3. Even if you earn new qualification, still management will not consider you for any growth and neither will any team consider you at a higher level. Their thinking is if you are an IC2 or IC3 then even if you earn a harward degree we will still consider you for an IC3 only and unless you work at IC3 for 20 years we won't let you grow. It's better to leave if you are ambitious and grow elsewhere. 4. Seen so many managers not even qualified for an engineer role but still they are managers. So, one thing proved. Here to get selected you need influence and they would even hire a joker with 0 skills to lead a team of expert engineers but would not consider a deserving engineer for a manager role. I have seen all this happening in 6 years of full time work. Those who have been working full time for years can surely relate what I am saying.