Pros
Good pay, many of our support teams are remote, and you don't need much tech knowledge. Aside from Excel, most of our tools are built and developed in-house, so you don't need a degree in IT or coding knowledge to work as a business analyst with finance and sales data
Cons
It's a well known "secret" that the only way to get a pay increase is to leave the company, then get rehired for the same role as an "outside hire." This is mind-boggling and leads to a massive brain drain throughout the year. One reason for this is because bonuses and raises are not a thing; you do not have a performance review and there are no career milestones to work towards (leading to, effectively, a dead-end job). Finally, most operation teams are seriously overworked. This is caused by people leaving (probably to seek more pay) and management "temporarily" giving their workload to someone else on the team while they "find a replacement." This never happens; I know some teams that shrank from 10 to 6 analysts and stayed like that for years. And no, we do not get more pay with these increased workloads (trust me, I've asked)