Work Life balance - Customer Success Manager Oracle Employee Review

4.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Performance-based Incentives: The company offers great incentives on good performance providing strong motivation and recognition for hard work. Work-Life Balance: There's a solid emphasis on maintaining a healthy work-life balance, allowing employees to manage their personal and professional lives effectively.

Cons

Lack of Yearly Appraisals: There’s no structured yearly appraisal system, which can be discouraging although promotions are possible, they tend to be limited to after three years of service, and the salary hike is generally modest, ranging from 10-15%. Manual Work & Micro-Management: The work often involves a lot of manual tasks, and there's a noticeable level of micro-management. Inefficient Tools: Multiple tools are used across various processes, which slows down workflow and can cause frustration due to the lack of integration.

Explore other reviews about Oracle

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity to earn well over $100,000.00 with Standby pay and OT. Plus, mileage reimbursement of $.70 a mile.

Cons

Sometimes tedious work below what I would consider for an experienced FE such as hard drive destruction bin audits and checking in equipment.

4.0
21 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

1366
See reviews by: Helpful|Rating|Date|All