Great company overall, to an extent - Regulatory Compliance Analyst PayPal Employee Review

3.0
20 June 2016
Recommend
CEO approval
Business outlook

Pros

Benefits start day one, bonus opportunity in many departments, good medical, employee stock purchase plan, growth depending on your department

Cons

Micromanagement has increased a ton unnecessarily. Coming from the department I was in where we were completely off the phones and strictly just did investigations, it was extremely hard to handle being micromanaged by other managers who come from call center enviornments because they didnt understand our flexibility. Aside from that it was just all over the place with how they wanted things done, and everyone had their own way of doing things and it was like pulling teeth to get a straight answer. Approximately 20 of us were hired on to help the department where they were struggling, and to make things better with compliance yet we were never listened to when trying to give ideas. A lot of us who were hired on have worked in banking compliance for years and we know the best ways to get the work done but it was really hard to get our ideas across because the company is very stuck in their ways of how they do things and it's like they did not want to budge at all. Their quality system for the compliance department will cause you to probably lose your job, its highly inconsistent. Just a warning to be careful!!! As a result of that they have lost a lot of people who have quit in fear of losing their jobs. The inconsistency of the compliance department is very scary. They say to use tour best judgement when writing sar reports then fail you if they dont agree with YOUR own investigation. The slightest error can result in a fail. No matter how many passing reviews you get, if you get 3 fails (no matter how minor) consecutively you go on corrective action. No financial institution operates like this. Paypal is a great company. The benefits are amazing. Most people who worked in the compliance department feel the same way I do. However, outside of that department i have heard much better.

Explore other reviews about PayPal

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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