Good place to work, but cannot move upward - Senior Product Manager PayPal Employee Review

4.0
30 July 2012
Recommend
CEO approval
Business outlook

Pros

Good compensation coupled with many freebies Neat work life balance with ability to work from home Can speak your mind without organizational pressure Rich peer environment

Cons

The career ladder is not well defined. even in instances where it is defined well, very few managers support the move towards enabling one to become next grade worthy. Career halts if stuck in Chennai - people who wanted to move upward invariably moved to other locations Lack of responsibility and ownership - too many people with a laid attitude towards problems and issues. No one wants to take responsibility and usually adopt a lackadaisical approach to issues/ customer facing problems. Frivolous spending - too many parties/ free lunches at 5-start locations when money could be better spent to improve product / people Frequent reorgs - every domain goes through a reorg at least once a year. this frequent shuffling prevents one from acquiring the depth of knowledge to make the right decisions. Too many managers

Explore other reviews about PayPal

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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