It's a place to grow with a wide range of possibilities - Senior User Interaction Designer PayPal Employee Review

3.0
2 Sept 2013
Recommend
CEO approval
Business outlook

Pros

The culture, for the most part, is positive, and the greater percentage of people are hard-working and nice. eBay treats it's employees pretty well, and they regularly have creative events and parties to build on the fun vibe of the employees. There are a ton of opportunities to learn, and you're generally encouraged to dive in, move laterally, and find your way.

Cons

It has a long history of passive aggressive behavior, serial re-orgs, and new leaders clearing out people for a variety of agendas (bring in their own people, streamlining the workforce, etc.). The good reputation of the company is being undermined by rash RIFs, forced resignations, etc.

Explore other reviews about PayPal

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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