Strategic Sales Position in a Supportive Team Atmosphere - Inside Sales Outbound PayPal Employee Review

4.0
3 May 2024
Recommend
CEO approval
Business outlook

Pros

Comprehensive Benefits: Employees often have access to comprehensive health, dental, and vision insurance, as well as retirement plans and employee stock purchase plans. Professional Growth: PayPal supports career advancement through professional development opportunities, training programs, and the chance to work with cutting-edge technology in the fintech industry. Flexible Work Arrangements: PayPal has been adapting to modern work preferences, often offering flexible working hours and the possibility for remote work arrangements, which can help balance work and personal life. Global Exposure:

Cons

ompetitive Environment: The competitive nature of sales can sometimes create a challenging work environment, where the pressure to perform might overshadow collaboration and team spirit. Repetitive Tasks: Outbound sales roles often involve repetitive tasks such as cold calling and email outreach, which can become monotonous over time.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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