Not a stable job - Customer Service Representative PayPal Employee Review

Leadership was a huge mess. They were never on the same page regarding issues, and they all provided different information when you asked for help. There was also a lot of false hope. Going in you are promised longevity, and growth with the company and then all of a sudden you are being laid off because they are moving every single job overseas. They even mislead me about the job I was hired on for. They promised that I was going to be a sole chat agent during the interview, and when I got hired on we were immediately thrown into the phone queue. Overall just a terrible experience. They also kept changing our benefits every year. Just absolutely zero consistency across the company.