!!! CAUTION !!! - Technology Consultant PetDesk Employee Review

1.0
13 Feb 2019
Recommend
CEO approval
Business outlook

Pros

They will help remind you of the importance of trust, integrity and professionalism in the workplace.

Cons

I’m writing this review as a warning to all potential employees. I started with excitement and high hopes but quickly realized I had made a huge mistake. I wouldn’t wish anyone to experience what I or many of my friends and colleagues went through. 1) First off, many of the positive reviews here are almost certainly written by management or under their “encouragement”. During my first 3 months I was constantly harassed by management and HR to leave a review. -Red flag anyone? They do this because you’ve just started down the rabbit hole and will probably have some nice things to say. On the other hand, I can see that if they waited to ask after 3 months, they probably wouldn’t have any reviews at all. -At least not positive ones. 2) Most managers and senior leadership are petty, insecure and ill-equipped for the job. They will make promises they don’t keep, bombard you with useless information and “coaching” (which would be better called “tactical abuse time” or “Kool-Aid waterboarding hour”), and otherwise promote a culture of distrust and disfunction. You can expect all of this and more with a smile. Oh yeah, and if you’re not smiling, don’t worry, they’ll give you a book on how to be a better human. Problem solved! 3) What otherwise would be a good product is corrupted by poor leadership. Nobody knows what’s going on and it changes all the time. Strategy is an afterthought. You will be making 70+ calls a day to leads that have been called dozens of times before in a fully saturated market. What’s that quote about insanity? If I sound angry, I no longer am. -Just disappointed I devoted myself to an organization and to people that only care about themselves. I suppose, after all, I should say thanks for teaching me a valuable lesson in self-preservation. To all that go forward, may God bless you.

Explore other reviews about PetDesk

5.0
25 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Having worked on the clinic floor, supporting veterinary teams is personal to me — it’s meaningful to contribute to tools that genuinely make their days easier. Being able to pair that passion with my love for technology and problem-solving has made my work at PetDesk feel purposeful and aligned. I’ve been able to take on new roles and challenges with consistent support. My teammates collaborate with kindness and curiosity, and there’s a genuine willingness across teams to share knowledge, help each other, and celebrate growth. I especially value the trust and psychological safety here. I’m encouraged to try new approaches, be creative, and learn openly — even when that means making mistakes. My managers have all been wonderful - they’ve coached and guided without micromanaging, which has helped me build confidence and take meaningful ownership of my work. The pay and benefits reflect that my contributions are valued — but even more importantly, I feel seen as a whole person. I feel heard, appreciated, and supported. An added and wonderful bonus: working from home! I’m incredibly proud to be part of PetDesk.

Cons

Honestly there are no cons to working here.

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PetDesk Response
7mo
Thank you for such thoughtful feedback. It means a lot to hear how your experience at PetDesk has felt purposeful, supportive, and rooted in trust — especially coming from someone who understands the realities of clinic life firsthand. We’re grateful for the impact you make and for the collaboration you bring to the team. We also appreciate your encouragement around benefits and transparency. Continuing to strengthen both is a priority for us, and your note about more frequent check-ins is a helpful reminder of the significance of small moments of connection.
1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Working with Veterinarian Clinics brings a great sense of fulfillment. Remote work.

Cons

Terrible communication between departments and teams. Poor leadership from the top down that seems to constantly be used to putting out fires but never building a solid plan to execute and scale properly going forward, Internal processes and products are so complicated and hard to use. One of the worst admin dashboards I’ve ever seen and the products sold to customers are subpar. Pay was too low and work load was too much. False promises with promotions or career paths. Definitely one of the worst companies I’ve ever worked for.

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