Senior Division Manager - Senior Division Manager Reynolds American Employee Review

1.0
2 Nov 2017
Recommend
CEO approval
Business outlook

Pros

I've grown with Reynolds for over 14 years, really enjoyed meeting close friends along the way... also I have benefited from a high performing stock and great return on my 401k. This company has moved me all over the United States and I have been able to see some great sights along with experience 1st class meetings. Health benefits and 401 match are top notch.

Cons

The culture has shifted as of late, and has progressively gotten worse for field personnel especially. The word is out on the new "direction" I will be retiring at the end of this year versus staying another 3 years like I planned, Yes, it's that bad. The talent coming on board has become lackluster, with the field employees being taken advantage of and treated like they are dumb by home office. The culture has become more of a "worker bee" structure, with the TM's becoming the scapegoat but yet telling them "management is here to help". The brand releases have become a toxic element for retailers as well. I have seen 3 TM's have health issues due to the work conditions now.

Explore other reviews about Reynolds American

5.0
7 July 2026
Recommend
CEO approval
Business outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1d
Thank you for taking the time to share your experience at Reynolds American!
1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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