Paul Revere would still be riding if he could. - Account Manager Reynolds American Employee Review

1.0
13 July 2021
Recommend
CEO approval
Business outlook

Pros

Compensation Company car Benefits Co-workers that you share a foxhole with while the BAT Luftwaffe is circling the skies. Vacation Parental leave Training -use this to build your resume the go get the job you want at the company you want.

Cons

RJ Reynolds was a great company with a great culture and everyone was going to retire at RJR. Then BAT came rowing to shore like a Viking horde. They came in "peace" at first and lured you into the vision and future. Then small changes started to happen. Change is good for any business and keeping up with market dynamics is a must. These changes were small brain washing changes. They took away informed decisions from the field and everything started falling under a dictatorship regime. The regime sets mandatory goals that are unattainable for the field. These goals have caused everyone to stab each other in the back to explain why goals were not met. Driving inventory is a good strategy but only if you actually make enough product to keep wholesale and retail stocked. However, BAT is driving inventory on mandatory product force outs which is ruining relationships at retail because they can't afford $50k worth of product that won't sell. You better not reduce the template because you will find yourself out of your foxhole and the Luftwaffe will target you. You will be required to relocate if you want to advance your career. That's fine as most companies do. However, you might not get promoted again. It's very political and you are at the mercy of your direct manager and senior director to go to bat for you and push you to the AVP to get promoted. You could get stuck because upper managers have no spine or courage to push you. You need a career backup plan.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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