It’s a sad state of affairs - Manager Reynolds American Employee Review

2.0
2 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Smart people (legacy) Good pay and benefits Encourages and provides opportunities for continuing education

Cons

No path to advancement since BAT took over; promotions of legacy people has near ceased, with international assignments and external candidates getting priority. Creates a ridiculous churn of seasoned people educating and doing the work for superiors who know little to nothing of the US market or the industry in general. IT is under resourced. Field trade is demoralized and angry, legacy corporate employees are too. Ridiculously lax position on COVID19 as delta rages through the US. Recent remote policy not enough, months late in the making and obviously (thankfully) Altria forced their hand. Meanwhile leadership lives all over the world.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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