RIP Uncle RJ - Senior Territory Manager Reynolds American Employee Review

1.0
15 Dec 2021
Recommend
CEO approval
Business outlook

Pros

16 weeks paid maternity leave, flexible job, 401k match, vacation time, unlimited sick/personal days, company car.

Cons

Constantly feeling like BAT is throwing dog poop at the wall and seeing what sticks. Losing credibility from our strategic accounts. We were once trusted tobacco advisors, gone are those days. Now they cringe when they see a Reynolds rep. The best way I can describe the new BAT/Reynolds culture is TOXIC beyond repair. Constantly gas lighting you, making you feel disrespected, undervalued, under appreciated and like nothing is ever good enough. I thought I would retire with RJ. I had a job that I actually enjoyed for so many years. I knew I could make more money elsewhere, but we had a unicorn culture. It was such a great culture. Now think of the polar opposite. You now have that with BAT. It appears BAT is burning everything to the ground and then blaming it on trade. Good luck. People don’t leave bad jobs, they leave because of the culture that’s created and the lack of trust. So sad, but RIP Uncle RJ.

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Reynolds American Response
4y
Thank you for taking the time to write a review. Your feedback regarding Reynolds American benefits is appreciated. We pride ourselves on offering a robust benefits package to our employees. Our organization is on a transformation journey. We appreciate your feedback.

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5.0
26 June 2025
Recommend
CEO approval
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Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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