Poor management and low salary make it hard to recommend working here - Anonymous employee SHI International Employee Review

2.0
12 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Full-time employment includes benefits. Overtime available for certain salaried positions.

Cons

The pay scale at SHI is far below other companies in similar industries. The salary offers are in line with the job, but not the candidate. Instead of adjusting salaries for candidates with experience, they pay everyone the same despite the fact that no two employees are alike. I know several people for whom the low salaries drove them to seek employment elsewhere. The HR department is seemingly unwilling to perform some of their basic functions. Poor-performing employees are not disciplined or terminated, which means other employees have to do more work. This affects morale, but there's nothing to indicate anyone is concerned about that. Promotions take the form of new job titles for which you have to apply and be selected. Rather than have levels within a particular job title, you have to submit a resume and actually be selected for the job, which is not a lock. The job titles are followed religiously. So if you show initiative and do work you were not told to, there's no real recognition. Instead, you get told to stay in your lane, even if the extra work is to benefit the team. There's a big focus on "looking busy," with almost everyone saying that. During slow periods, we were told to do anything that kept us "looking busy." And yes, someone was ALWAYS watching. The company has a list of values posted prominently in various places around the building, but I never saw any of those values being practiced. Take accountability. My team had measures in place to associate workers with their assignments. But it relied on self-reporting to track progress. A lot of work wasn't actually entered, meaning there was no reliable way to tell who did what. That's the opposite of accountability.

Explore other reviews about SHI International

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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