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      SHI International

      Engaged employer

      SHI International reviews

      Incompetent people adding complexity to make their jobs easier and yours harder - Inside Sales Account Manager SHI International Employee Review

      2.0
      1 May 2011
      Inside sales account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation is good if you are paired with a good AE. The culture is so unstructured that it is fairly laid back. You get a lot of exposure to multiple technologies which increases your marketability for when you leave.

      Cons

      This is one of the most frustrating sales jobs out there. There is very little sales going on, it is all firefighting. Even processing a simple order can take 20 steps. The management hires incompetent people to manage as well as act as Team Leads. They hire who they like best, not who will challenge the pervasive incompetence of the directors etc.

      Explore other reviews about SHI International

      5.0
      11 June 2026
      Iam
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

      Cons

      None, I’ve had a positive experience with them!

      avatar
      SHI International Response
      3w
      Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
      1.0
      6 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

      Cons

      -Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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