Pre-sales senior manager - Anonymous employee Salesforce Employee Review

3.0
25 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very good - health care, discounted stock, great office and stocked kitchens, wellness benefit, recently changed parental leave very generous Pockets of ppl are nice. Depends on which team you're in Volunteer time off is encouraged and even used as a KPI

Cons

Feel like I work in a cult sometimes (or drinking the "kool-aid") - the culture feels superficial and fake. Lots of lip service paid to being best place to work but the level of politics is demoralising and leadership is largely uninspiring working in pre-sales makes me feel like I have to be at the beck and call of the account execs. While most account execs are nice, there are some that make life a misery. As long as these account execs being in business, any bullying or manipulative behaviour is overlooked oracle people taking over the enterprise business. Culture there is terrible. Bullying culture prevalent. HR or "employee success" turn a blind eye - largely ineffectual.

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Salesforce Response
8y
Thank you for this feedback. The behaviors you describe are absolutely counter to our culture. We are deeply committed to living our values and creating a great place to work for all. You can help by reaching out to me, or Edweena Stratton who leads Employee Success for your region, to provide more details. Or, if you prefer to provide additional details anonymously, please contact our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will give us the information we need to directly address your concerns and improve the workplace for everyone.

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4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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