Salesforce is great, avoid the Heroku product group. - Anonymous employee Salesforce Employee Review

2.0
19 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salesforce is a great company, for all the reasons they promote. As a company-wide level they promote equal pay, diversity, and equality. The compensation and benefits are outstanding. There is real attention to equality in pay, and I'm really happy to be working for a company that encourages volunteer time. I highly recommend Salesforce as a company, except for the one group I have deep experience with.

Cons

I am only familiar with the Heroku product group, so this may not be a widespread problem, but within the Heroku organization there is very little diversity, and it's getting worse as more of the remaining few non-white-male people leave. In less than two years, I've seen a pattern of putting women in positions where they have little support to be successful. Almost the entire management chain is male, and there has been no effective leadership in addressing this. Things change, and this review will become stale, so here is a list of things you might ask about if you interview for a position on the Heroku product: Ask for the diversity numbers of the team you're interviewing with. Ask for the diversity numbers for managers across the organization. Ask your interviewers what their experiences have been on their team with people in under-represented classes. Ask whether their management is taking any concrete actions to address any lack of diversity.

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5.0
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Pros

Good benefits Good pay Free snacks

Cons

Autonomy Location Redundancy Political Kpis

4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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