Great environment, good benefits, dull work, increasing inequity across the org, spotty senior leadership - G&A Salesforce Employee Review

2.0
5 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Great environment, good benefits, nice people, CEO genuinely wants to (and is) driving for social change and equality, the core products sell themselves

Cons

Underinvestment in anything outside of the Sales org means poor processes and systems that are bandaided together and creaking at the seams. As a result, work is highly manual, repetitive and dull. This is compounded by the fact that many senior leaders have grown up with the company and, quite simply, aren’t equipped to manage the large orgs they now have and have no idea of industry best practice. 401k match is weak (because none of the Exec or Sales teams care because they all have equity and large bonuses).

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Salesforce Response
8y
Thank you for leaving us this feedback. While it's great that you view our benefits and the environment here as positive, I appreciate you detailing areas where we can improve. While we undergo incredible growth here at Salesforce, we also need to be diligent about continually improving processes and systems and investing in leadership development so we are well positioned for our future. Please continue to share your feedback on how we can improve via our twice yearly employee surveys and via our Feedback App, or if you're comfortable, directly with your manager or Employee Success Business Partner. The best ideas on how we can improve often come from passionate and loyal employees like you. Thank you again for leaving this thoughtful review.

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5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and they take very good care of their employees. Unlimited PTO (within reason) and generous benefits.

Cons

My entire department was eliminated when they did their 10% reduction on the workforce.

4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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