The money making boat has sailed - Anonymous employee Salesforce Employee Review

2.0
13 Mar 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have a great location at One Market St. across from the Ferry Building. Most people are getting moved to 50 Fremont though which is not as nice. There is an ESPP program that can be very rewarding depending on when you got in, and the facilities themselves are nice. Great collaboration with internal utilization of "Chatter"

Cons

While at SFDC I joined just in time to get RSUs, however, I cashed it all out when it hit $150+ and there really isn't money to be made via stock anymore. At my level they didn't do any refreshes of stock, so once you get it, that's it. At higher levels (SVP+) you could make some money, but it's like that at every other tech company in the valley. I don't have much faith in their product growth either. They have penetrated most of the market and there aren't many new logos coming down the pipeline. Most sales are with existing customers with newly acquired products. Speaking of acquisitions, the M&A strategy of buying everything in sight doesn't seem to be working that well, especially with the new senior convertible notes they are issuing. It is difficult to understand what the product roadmap is going to be like if they keep acquiring random products. Maybe Marc has some tricks up his sleeve, but it's not very clear right now. I agree with some prior comments about having to conform. When I joined several years ago, it was easy to speak your mind and get things changed, but nowadays it's all about conformity and agreeing with people. The performance process is not that good either. They go through a V2MOM process (you can find out more on the web about it) and it literally takes me an entire day to fill it out. They have changed things a bit with "Work.com," but it's just that, work. IT Helpdesk is also not very good in my opinion. There is no walk-up station to get things fixed, you have to call a phone number or open a ticket, then wait until an analyst gets back to you. My first week took a couple dozen helpdesk tickets to get up to speed. There was one day my computer was on the fritz and it took literally an entire workday to get it resolved because there was no walk up station.

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Pros

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Cons

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4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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