Good benefits and learning but don't believe the Ohana kool-aid - Technical Producer Salesforce Employee Review

3.0
11 Jan 2021
Recommend
CEO approval
Business outlook

Pros

A good thing to have on your resume and opportunity to learn and get certified in Salesforce ecosystem products with can lead to a new career. Great collages, relaxed atmosphere and decent life-work balance & benefits. Very competitive health insurance options.

Cons

The Ohana kool-aid is just bull$%@! Just like any other company they are in the business of making money and will dump any loyal employee if there is a way to increase the stock price. Watch out after any new company acquisition as the billions invested in the purchase will need to be compensated with laying off thousands of loyal employees in any region (not just USA) even when there are billions of cash in the bank. Laid off victims were given a couple of months to" find a new position/role" within the company except to my knowledge NOBODY I know got that coveted new position, I'm sure someone did but how many out of thousands of laid off employees... probably 1%, 3%? Oh yes, there was a high percentage of over 40-45yr old laid off employees as we all know younger employees cost less. So a lot of talk about diversity but in practice it seems there are just some categories that are considered for a diverse work force, older employees are not one of them. After you get laid off HR will become very unresponsive, YMMV. Promotion process was black magic at least to people within my unit.

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Salesforce Response
5y
Thank you for sharing your experience with us. We are committed to equality and what you describe is concerning. Can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/ to provide more details? Thank you for helping us look into this.

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5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and team. Supportive

Cons

Don’t really have bad things to say.

4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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