Program Manager - Senior Program Manager Salesforce Employee Review

5.0
5 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Freedom to execute beyond your given role - if there's technology, tools, etc out there that you feel passionate about exploring, all I get are green lights! Support from manager. Work IN the city - no commute! Incredibly passionate CEO who in the 5 years I've been at Salesforce where I've watched us grow from 5K to 20K employees, he STILL replies to personal emails from employees. He's amazing. His enthusiasm is infectious. And his philanthropic passion is admirable. Flexible work environment - easy to WFH if necessary without feeling like you're missing out. Camaraderie among team and company - on a global scale. Travel - just recently I was asked to go to Japan. Incredible experience immersing myself into our office there and really getting to know the culture and people who up until then, was all conducted remotely. Total game changer when given the opportunity to sit down face to face!!

Cons

Staying informed among the management chain changes. Lots of movement - all good things but definitely not doing a great job communicating those changes to employees first. I'm fortunate because I work in a department privy to that info, but to speak on behalf of other departments not close to HR, I know they feel lost and surprised too often. Many times creating unnecessary scares causing folks to prematurely jump ship - most boomerang back but k feel if we could get in front of this, we could reduce the boomerang rate. Additionally, RSU and overall stock grants to a limited number of employees. At my former employer, I was given RSUs off the bat but not here at SFDC and I've been here almost 5 years and in a fairly senior role. Not sure why that's the case. Colleagues feel the same and those good friends of mine who got stock are shocked I have none. Seems like a basic perk but it's not given to everyone :(

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5.0
30 June 2026
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4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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