Enjoyable clients but toxic culture and poor management - Font of House Servcorp Employee Review

- Unprofessional workplace culture and management behaviour. - Poor communication from leadership, with a culture that can feel centred around criticism rather than constructive feedback. - Lack of boundaries in the workplace, with non-employees regularly present in office spaces. - Management often appears disconnected from staff and not readily available for support. - Lack of accountability when issues arise. - Unrealistic targets. - No meaningful rewards, incentives, or benefits despite high expectations. - Pay does not reflect workload, responsibilities, or performance expectations. -No proper HR department or HR structure in place. - High staff turnover with little effort made to resolve underlying issues. - Toxic working environment with limited support for staff wellbeing. - Management’s moods can significantly impact the atmosphere of the workplace. - Staff are regularly expected to perform duties outside of their job description, including maintenance and specialist tasks.