Pros
- Great benefits, from dental/ medical - Offer personal development time and encourage you to learn more and improve your professional and personal skills - Awesome interactions with various team members from all over the world - Great opportunities to network within the company - Can create your own websites and play around. You'll know the inside tips and tricks and can have a higher chance of making things work online than a first time website creator - You'll get Shopify shares when joining which will be fully transferred to you over a period of 3+ years. This is great as Shopify is doing very well on stock markets - You will be given $5k/ year to either use for lifestyle expenses, RRSP, charity & 1 more. - You get paid OT if you sign up for it - You get a certain amount of days off a year, in addition to personal days
Cons
- You will be dealing with customers who are reaching out only when something is wrong. Nobody really contacts customer care to show their appreciation. Dealing with negativity on a near daily basis can be very depressing - Dealing with angry customers on phone calls, especially for new gurus. Some people just want something for free - and this can be very wearing mentally - Many days you will work past your work hours catching up with mails, you don't get paid OT for this - Your schedule always changes, in terms of days of the week. There are rotations, your hours are fixed, but you could be working Saturday/ Sundays for a while, then perhaps Tuesdays/ Thursdays would be off etc. - If you're stuck with a team lead who you don't gel with, or team members that may rub you up the wrong way, you're in for it