- - Support Advisor Shopify Employee Review

4.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great culture and smart teammates Good training and resources for growth Flexible work environment

Cons

High workload and fast pace can be stressful Metrics-driven, not always easy to keep up Limited advancement opportunities within support

Explore other reviews about Shopify

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

High comp and AI forward. One of the few remote places left.

Cons

Upper management basically openly disdains the “working class”, and it’s a major jostle among the VP and Director level for currying favor with the CEO. The investment in AI tooling is smart but also the C suite majorly suffers from AI psychosis, it’s embarrassing, actually.

1
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