Pros
Great coworkers, added an extra star because though things started going downhill fast I increased skills and built my resume as a CSM.
Cons
I was so excited to get this job, only to watch the company slowly crumble before my eyes. I went in fully aware this was a startup company and expected change but it was a serious blow to mine and others daily mental health to watch colleagues and leadership be laid off for “changes in strategy or trajectory” that occurred quarterly. We’re talking full product services and verticals basically eliminated overnight. Renewals are a problem, and instead of addressing ways to tackle the issue, leadership would be changed and someone new with no experience with the product would come up with a “new and improved” solution. Additionally, I think my comp plan changed 4 times throughout my tenure due to changes in roles, territories and overall company operations.