2.0
28 June 2008
Recommend
CEO approval
Business outlook
Pros
sense of pride by a minority of the workforce makes it fun to lead them. Majority of the customers are easy to please.
Cons
unorganized workweek - asms are encouraged to compete for time to get their responsibilities completed. Although there is a company procedure for mgmt to follow (MOD timeframes) this is never followed. Logging into MOD via the phone system is never followed and you are rewarded by answering calls by getting more calls while others are not answering calls. changing priorities from different levels of leadership