High pressure/ low return/ non-transferrable skills/ unethical culture - Assistant Store Manager The Home Depot Employee Review

1.0
31 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Having worked at The Home Depot for almost 20 years I have met and worked with some excellent people and have learned much about the retail and the services industries. As a manager, the compensation was adequate to support myself.

Cons

The Home Depot wheel of values is a sham. The only people that they take care of are their shareholders with little regard for those that do the work and earn them their profits. District staff and above are aloof and are disassociated with those that actually do the work and in many cases view them with contempt. The Home Depot loudly states how it helps associates with higher education but the reality of their scheduling requirements and their low wages makes it extremely difficult to obtain a secondary education while working there (impossible if you are also trying to support a family). Home Depot does a poor job of delivering on it's promises both to the consumer and the associates by advertising promotions that are not clearly taught the associates and are in some instances impossible to deliver on. Home Depot will stay open in weather emergencies regardless of the hazards that it poses to their associates (staying open even while states close their roads), Home Depot hires at the lowest possible wages often paying their cashiers near minimum wage. Home Depot intimidates store management into contributing to their PAC which pushes an agenda that is contrary to the interests of their associates as well as the consumers at large (pushed for tax on online purchases as well as opposition to raising the minimum wage). Home Depot uses "employment at will" to get rid of higher compensated veteran managers and replace them with younger less compensated managers. Home Depot steals from their managers by firing them after they have earned their bonuses but before they have paid them and uses their own flawed policies to justify their actions. Complaints to their corporate headquarters and CEO are fielded by their team of HR trolls who merely confirm that their flawed unethical processes were followed.

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The Home Depot Response
12y
We appreciate you taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected. We wish you were happier with your previous management and employment experience.

Explore other reviews about The Home Depot

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Good job and very friendly staff

Cons

zero. loved it a lot grateful

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

333
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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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