No communication. No one at head office answers their phones. HR do not even know their own policies, instead they threaten you with dismissal and accuse you of breaking the law! Head office conveniently 'never receive' important documents even tho you show proof of them being signed for. No one answers their phones! Regional managers lie through their teeth in interviews, and never deliver what is promised to get you in the role. Expected to work 50+ hours and not get paid. It takes minimum 3 months working there before payroll actually pay you correctly what you are owed. Their method of communication is post. No email. No one answers their phones!! You can send a message to someone but you have no proof of it being sent and then the message magically disappears into space. Messaging service is 1 way only. You cannot get a reply. You are expected to use your own phone and own data to use 'watsapp' because the company is that professional... No one answers their phones!!! No support, some managers are just brown noses and other managers just moan about everyone else. Most managers have no idsa about business. Only ice cream. Horrible company to work for, they do not value good people and have no interest in progressing those who are capable, seemingly because of their age! I'm only here until I find something else. It's a shame this well know brand has been left to become managed this way.
