Great Place to Work with One Caveat - Anonymous employee Tripadvisor Employee Review

4.0
18 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic company to work for. Benefits are way above average, vacation time is standard, sick time is very generous, the office in Needham is comfortable, free lunch is nice, lots of garage parking, they have a great system if you have questions/need help with office matters. The recruiting process for Needham positions is way above average - fantastic recruiters and good, honest, timely feedback.

Cons

Listen to your gut. If you think the manager for the department you are being hired for might not be the manager for you, do yourself a favor and don't take the job. All the perks in the world aren't worth being miserable every day.

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Tripadvisor Response
9y
Thank you for your comments. I’m so glad to see that you had a positive experience with our recruiting team and enjoyed the office and benefits. You are absolutely correct that having an effective manager is an important part of the work experience. Developing leaders and managers at all levels, and in all departments, continues to be a key priority for us. Thanks again for sharing your feedback. We wish you the best of luck in your new opportunity! Beth Grous Chief People Officer

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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