Find something better - Anonymous employee Tripadvisor Employee Review

2.0
30 Jan 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Travel is the industry. - Smart colleagues. - Lunch is provided since HQ is in Needham.

Cons

Want the truth? - Self centered leadership drives decision making at the executive level. Very political and company is masking it with a reorganization. - Unprecedented level of micro management and indecision from the executive team that stifles progress across the company. Speed can't win. - Once a decision is made, it's a fire drill every time. Make sure you respond to your email promptly on weekends and holidays. - Almost no accountability at the senior leadership level and above. All blame is put on those less senior despite conflicting directives and moving goals. - Excessive hiring in the attractions business supported by the executive team led to justified round of layoffs of mostly lower level employees with a couple of senior leaders. - Morale continues to be very low with no turnaround in sight. - Little importance placed on transparency at the company despite it being a core value. - Attrition continues in a year that will see the stock price hit a new low.

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Tripadvisor Response
6y
Thank you for taking the time to share your feedback. Our leadership team constantly strives to work together and remain transparent, especially during periods of transition. As with any large organization, change is inevitable. However, amidst the change we believe Tripadvisor has a strong, viable strategy in place.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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