Wonderful Culture, Declining Market Share Causing Business Problems - Technical Manager Tripadvisor Employee Review

4.0
3 May 2020
Recommend
CEO approval
Business outlook

Pros

* The engineering staff is, generally speaking, brilliant * Great benefits (401k match, travel stipend, dental, vision, etc) * Tons of upward mobility * Great work life balance * The people around you are almost universally pleasant and easy to work with

Cons

* The business side of the company seems to be in a constant state of redefining itself. No vision is ever carried out past a year * Process can occasionally slow things down

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Tripadvisor Response
5y
Thank you for your feedback. We appreciate that you highlighted our culture and the strength of our people, for it really is our employees that make Tripadvisor a great place to work. However, it is unfortunate that you feel like management communication and alignment on vision are not as clear as they should be. As a company founded on the principle of transparency, we work hard to ensure internal strategies are communicated and the voices of our employees are heard. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. We value our people and their feedback and look to learn and grow from it.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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