This is a great place to work - Anonymous employee Tripadvisor Employee Review
5.0
5 July 2015
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
This is a really great place to work. I see a lot of the reviews form earlier here, and they seem to be from people who worked here when it was a startup and the atmosphere was super relaxed. We have moved on to a large international business, and the culture is different. We still have all the start up perks (Beer, Games, Summer Fridays, Outing, etc.), but we are also focused on growing a business in a competitive environment FAST. The perks are the best, and the people are great.
Cons
The business has expanded, so the teams keep changing to get everyone organized, so you may be working for someone in Europe, which makes communication difficult. They should organize the teams locally, let management communicate internationally.
Tripadvisor Response
10y
Thank you very much for your feedback. I’m pleased to read that you have been enjoying working with us! You are definitely correct in that the culture here has changed from one of a start-up to one that is now a part of a large, international company. While change is not always easy, we strongly believe that it has now given everyone greater opportunities for growth and development on a much larger, more global scale. That being said, we are happy to be able to provide our employees with all of the great start-up perks you mentioned like free food/drinks and company events, along with a strong benefits package that includes things like 100% health care coverage for the individual employee, commuter benefits and tuition reimbursement. Thanks again for your feedback and please continue to share your thoughts with either your manager, me or someone in our Human Resources Department. Tracey
people are awesome
remote work is common
pay and benefits are good
Cons
can they stay relevant in the world of AI
1
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.
Cons
The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark.
Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat.
Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up.
Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.